Fetching Foods is on the cutting-edge yet again. This time with shipping. Air-cargo is the premier shipping method. No one else offers it, completely worthy of the product being shipped, and who it’s being shipped for. It’s the best option for a number of reasons.
During the checkout process you have the option to send your order via air-cargo. Your package will fly in the belly of a commercial airliner to 100s of destinations across the USA for a reasonable rate. We currently use Southwest, Delta*, and Alaska Airlines* to give us the exceptional airport coverage and pricing everywhere in the USA. First class transportation for first class food.
Air cargo is faster and more reliable than UPS or FedEx. In some cases you can have your order the same day it’s shipped. We also have more control of your order during transit. Unlike UPS or FedEx, once it’s picked up from our facility there’s nothing we can do until your order arrives at the destination. We have the ability to influence air-cargo orders en-route. Plus, most air cargo facilities have a giant cooler and/or freezer where your order will safely rest before the flight and at the destination, until it’s picked up.
The rate for air-cargo is flat. Meaning it costs the same to send your order whether you ship 1lb or 60lbs. Alaska’s rate is flat to 75lbs, Delta’s* is 65lbs, and Southwest’s is 80lbs. Orders above those weights will have to purchase another block of 75lbs/65lbs/80lbs, which we’ll bill you for separately after processing your order. Placing larger orders and shipping less will save you money. We ship air-cargo orders when they’re ready (Wednesday, Thursday, Friday) with your order arriving the same day or next day in most cases.
UPS and FedEx don’t always replace lost or damaged perishable shipments. We don’t replace delayed, damaged, or lost UPS or FedEx orders either, except when Shipping Protection is added. However, the air-cargo carriers will usually replace lost or damaged orders. Even more reason to select Air-Cargo. Note, you can purchase the protection plan which will cover any gaps between what you paid and what the carriers cover, whether UPS or air-cargo.
At checkout, there are two air-cargo options: pick up at the airport or have a courier pick up your order and deliver it to your designated location.
If you select airport pick-up, the air cargo area isn’t near the passenger terminal, but the hither regions of the airport. That means no TSA, lines, traffic, tourists, and a quick in and out. If you live near the airport, want to save a few bucks, or don’t mind getting your own package, this is an excellent option. We’ll send you an email before your order is shipped which points you to all the information needed to find the cargo area and pick up your package effortlessly. You’ll receive this email several days before your order arrives. Basically all you need is the address, waybill, and a valid ID like a driver’s license, and anyone with those pieces of information can pick up the order.
If you want the courier service select the ‘Air-Cargo+Courier‘ option, the courier fee is now included in the price for Southwest. This option delivers your order to your home or office like a typical UPS-type order. The average courier cost is about $28 but varies by how far you live from the airport — the rate is charged by the mile. Couriers have a range of around 100mi from the airport, but California limits the maximum distance to 50mi. The courier rate is not based on your order’s weight, but distance traveled. The cost is similar to what an Uber/Lyft would charge for the same distance.
Not all airlines have access to all airports. Having three* carriers virtually guarantees you have access to an air-cargo delivery option. From small Montana towns to New York City or Los Angeles, we can fly your order to you and deliver it to your door. No other food company does this.
You can see if your airport has a SOUTHWEST cargo location HERE.
You can see if your airport has a DELTA* cargo location HERE.
*Delta has canceled their negotiated rate with many of their customers, including us, to pursue a different cargo pricing models, due to the high costs of labor and fuel. Email shipping@fetchingfoods.com for more questions.
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